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Roadside Assistance

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Available 24 hours a day, 365 days a year.

Mercedes-Benz Roadside Assistance is designed to provide you with assistance in the unlikely case of a breakdown in Australia.

How we can assist you.

We have always placed great emphasis on providing premium quality After Sales care to our customers, care which truly matches the quality of our vehicles and enhances the enjoyment of owning a Mercedes-Benz.

Mercedes-Benz Roadside Assistance is designed to provide you with assistance in the unlikely case of a breakdown in Australia, 24 hours a day, 365 days a year. In the event of a breakdown, one call to the free hotline connects you with our Roadside Assistance Call Centre and will despatch a qualified Mercedes-Benz technician.

Equipped with state-of-the-art diagnostic and communications technology, we will identify the fault and get your vehicle back on the road, without delay.

For Emergency Roadside Assistance please call 1800 033 557.

Fuso Roadside Assistance is available to all customers and across all vehicle models, 24 hours a day, 365 days a year.

WHEN AM I COVERED BY ROADSIDE ASSIST?

Fuso customers are covered by our Roadside Assistance for the duration of their new vehicle and parts warranty, providing it is a manufacturing defect or the failed part is covered under your Fuso Service Plan. Beyond that, we continue supporting our customers on a pay per service basis.

Roadside Assistance Hotline: 1800 033 557

Freightliner’s Roadside Assistance is a 24/7 service that helps to keep your Freightliner on the road following a breakdown or accident.

Please call 1800 033 557

Daimler Trucks Newcastle - Beresfield

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